"Dr. Hayati brings a tremendous amount of enthusiasm and charisma to his classes and has the unique ability to continually present information in an interesting and engaging manner.  He punctuates his classroom lectures with real world applications of the subject matter at hand.
Jeff Stueland, Edgewood MBA Student

“Personally, Dr. Hayati is the main reason I chose to pursue a career in Total Quality Improvement. This is due to his enthusiasm and his knowledge of the subject matter. “
Robyn Shore, Edgewood MBA Student

 “I love to teach. A classroom is a place to challenge minds, the teacher’s and the student’s. It is a place to pursue research and create hunger and thirst for knowledge.  The main job of a teacher is to create an environment for learning. I believe learning comes from the application of theory to practice.”
Dr. Fazel Hayati

Operations Management
The first aim of this course is to show that all operations in an organization are interrelated. Therefore, operations management ultimately deals with managing the interaction and interdependencies of various activities in an organization to support the overall strategy of the enterprise.
Another aim of the course is to establish operations in an enterprise as a competitive advantage. Therefore all operational efforts must be aimed at supporting the activities that will support meeting and exceeding the customer needs. The material and discussion in this course is based on Dr. Deming's Figure 1, Page 4, Out of the Crisis - Production Viewed as a System:

Understanding Variation: Methods in Statistical Process Control
The main focus of this course is to seek knowledge about and manage variation. Shewhart control chart is the method to study variation. The following two quotes clearly state the aim of this course (Deming, 1986, 1994), 

“The central problem of management in all its aspects, including planning, procurement, manufacturing, research, sales, personnel, accounting, and law, is to understand better the meaning of variation, and to extract information contained in variation.”
“Understanding variation is the key to success in quality and business.”

Quality & Productivity as a Business Strategy
As an extension of the first course in quality, the primary purpose of this course is to establish quality as a business strategy. Particularly, this course will propose the leadership competencies to lead the organization as a system (Scholtes, 1998). The following quote reflects the aim of this course (Deming, 1994),

“A system is a network of interdependent components that work together to try to accomplish the aim of the system…… The aim proposed here for any organization is for everyone to gain – stockholders, employees, suppliers, community, the environment – over the long term.”

SCHOLARSHIP

Book Chapter

Boggs, Peter B., Hayati, Fazel, & Wheeler, Donald J. At-Home Monitoring of Serial Lung Function Using Statistical Process Control Theory and Charts. In Peter G. Gibson, (Ed.), Monitoring Asthma. Dekker, December 2005.

Journal Publications

Hayati, F, Maghsoodloo, S. DeVivo, M. J., Thomas, R. E.,  Lemiere, C. (2008) Quality control chart method for analyzing PEF variability in occupational asthma. American Journal of Industrial Medicine.  American Journal of Industrial Medicine 51:223-228.
Hayati, F. Maghsoodloo, S. DeVivo, M. J. Carnahan, B. J. (2006) Control Chart for Monitoring    Occupational Asthma.  Journal of Safety Research. 37, 17 – 26.
Davis, J., Hayati, F. (2003). Building a solar house: an exercise in safety education & experience. Professional Safety, May, 24 - 28.
Boggs, P. B., Hayati, F., & Wheeler, D. J. (1999). Using statistical process control charts to guide medication decision making in asthma care. Drug Benefits Trends, August, 42 - 52.
Boggs, P. B., Hayati, F., Washburne, W. E., & Wheeler, D. J. (1999). Using statistical process control charts for the continual improvement of asthma care. Joint Commission Journal of Quality Improvement, 25(4), 163 - 181.
Boggs, P. B., Wheeler, D., Washburne, W. F., & Hayati, F. (1998). Peak expiratory flow rate control chart in asthma care: chart construction and use in asthma care. Annals of Allergy, Asthma, & Immunology , 81, 552 - 562.
Boggs, P. B., & Hayati, F. (1998). Anticipatory asthma care: picking up the other end of the stick. New Medicine, 2, 307 - 315.

Proceedings/Abstracts/Presentations

Hayati, F, Shewhart Quality Control Chart in Monitoring Occupational Asthma, Institute of Industrial Engineers Annual Conference, Vancouver, BC, May 17 – 21, 2008.
Catherine A. Malda, Hayati, F. Enterprise Resource Selection, Implementation and Improvement Using the Plan-Do-Check-Act Cycle: A Small Company's Experience. 37th Annual Meeting of Decision Sciences Institute, San Antonio, November 18 - 21, 2006.
Hayati, F. Using Control Charts to Monitor Occupational Asthma. 18th Annual Society for Health System, Conference, Sand Diego, 2006.
Hayati, F. Maghsoodloo, S. DeVivo, M. J. A Unique Application of Shewhart Control Charts: A Case Study. Decision Sciences Institute Annual Meeting 2005, San Francisco, 2005.
Hayati, F. Maghsoodloo, S., Boggs, P.B. Application of Statistical Process Control in Healthcare Processes. Decision Sciences Institute Annual Meeting 2005, San Francisco, 2005.
Boggs, P, Mashayakhi, A., Hayati, F., McFadden, R. (2004). Asthmasim: The First Dynamics Simulation of Asthma Care. Annual Scientific Meeting, The American College of Allergy, Asthma & Immunology, Boston, MA.
Hayati, F., Boggs, P. B., & Wheeler, D. (2003). The functional capability chart: A new tool for the monitoring of lung function in asthma care. NORA Symposium: Working Partnership - Research to Practice.
Hayati, F. (2003). A Visual and Statistical Method for Monitoring Lung Function in Occupational Asthma. Third Annual Research Symposium. Deep South Center for Occupational Health & Safety, University of Alabama in Birmingham. 
Hayati, F. (2003). The functional capability chart: A new tool for the monitoring of lung function in asthma Care.  NORA Symposium: Working Partnership - Research to Practice. Washington D.C.
Hayati, F., Boggs, P.B. (2002). The PEFR/FEV1 functional capability chart: A new tool for the at-home monitoring of lung function. American College of Allergy, Asthma & Immunology, San Antonio, Texas.
Boggs, P. B., & Hayati, F. (2001). The PEFR run chart vs. the PEFR control chart. American College of Allergy, Asthma & Immunology.
Boggs, P. B., & Hayati, F. (2000). The PEFR control chart indices in normal people . American College of Allergy, Asthma & Immunology.
Boggs, P. B., & Hayati, F. (1999). Cryptogenic rhinitis: breaking the code with PEFR control chart. American College of Allergy, Asthma, & Immunology.
Boggs, P., Hayati, F. (1999). The PEFR/FEV1 control chart. Annual Meeting of American College of Allergy, Asthma & Immunology, Chicago, IL.