Prospective Student Info
Certificate Programs

Certificate Program in Total Quality Management

The Business Department offers a weekday evening program for people to earn a graduate business Certificate in Total Quality Management. The two-course program is designed to familiarize the student with the evolving philosophy of TQM as well as to provide substantial practice in employing its principles. Upon completion of the program, students will have sufficient training to direct TQM activities.

Required courses:

BUS 761  Introduction to Quality Improvement (F)
Prerequisite: BUS 503

BUS 762  Planning for Total Quality (S)
Prerequisite: BUS 761

Time is required for "quality team" meetings outside of regularly scheduled class times.